If you are a first-time auto transport customer, you may be wondering how the car shipping process works. Better yet, you might be looking for more information about how to go about choosing the right shipping company. For those not familiar with the industry, the process may seem a bit confusing. That’s why we have put together a helpful guide to walk you through every step of the process from gathering quotes to prepping your car for shipment.
When you begin researching shipping companies and gathering quotes, it will be helpful to know some basic information on the front end. For example, be prepared to provide the make, model, and year of your vehicle. Next, make sure you know the origin and destination of your shipment. You will also need to decide whether or not you plan to have door-to-door delivery or if you plan to pick up your vehicle from a terminal. Finally, you should consider whether or not you prefer open or enclosed transport. You will have different options when it comes to shipping your car and having an idea of what services you want will ensure you get the most accurate quote.
One of the most important steps in the car shipping process is research. Your car is a valuable asset and you want to make sure you are handing it over to a reputable company. You can start by conducting an online search. Here are some things to look for in a car shipping company:
Industry knowledge: Look for a company with several years of experience in the car shipping industry,
Licensing, Registration, and Accreditation: You should only work with a company that has the proper licensing, registration, insurance, and accreditation ratings. It is required by law that auto transport companies have certain licenses and certifications in order to operate legally. Furthermore, it is advisable to look for a company that has good ratings with the Better Business Bureau.
Free Quote: Any reputable car shipping company should be able to provide you with a free quote. Be sure to ask if that quote includes all fees and additional charges.
Excellent reviews: Take the time to read reviews. You can read reviews online and also ask for reviews from family, friends, or colleagues who have shipped a car. You should also check reviews with the Better Business Bureau.
Exceptional customer service: From the first person you speak with to the driver who delivers your vehicle, you should expect professionalism and courtesy. They should be able and willing to answer any questions you may have and they should provide you with exceptional service.
Narrow down your search to two or three auto transport companies. Compare quotes and services to decide which company is right for you. Be cautious, however, of choosing a company based on price alone. If one company offers a price that is significantly cheaper than the rest, this could be a red flag. Again, choose a company that meets all of the above criteria.
There are certain steps you will need to take to prepare your car for shipment:
-Wash your car
-take photos of your vehicle’s exterior and make a note of scratches, dents, or dings
-make sure there is no more than ¼ tank of gas in your car
-Make sure your battery is working and your tires are properly inflated
-remove any exterior accessories such as spoilers, luggage racks, bike racks, etc.
-remove all personal belongings from inside the vehicle
The day before your scheduled pickup, call and confirm the exact time and location with your driver. Make sure you have all paperwork ready to go and be prepared to sign the Bill of Lading upon pickup of your vehicle. Follow these same instructions when it comes time for your vehicle to be delivered.