Auto transport reviews are a great way to gain insight into the Auto Carriers that you are considering using. There are many wonderful websites out there where you can find customer reviews on car shipping companies, and we are fortunate to consistently receive 5 star ratings on all of them.
However, we offer this word of warning to you; keep in mind when surfing these websites is that car haulers can (and do) write their own Auto transport reviews.
Our advice? Only read the bad ones. Obviously, auto carriers aren’t going to write their own bad car shipping reviews, so you know right away that any negative car shipping reviews are legitimate. Plus, if the website allows the car haulers the opportunity to post a response, you can gain further insight through their response into the kind of Auto Carriers you are considering.
After reading our 5 star Auto transport reviews, you can take just 30 seconds to fill out a request form and find out yourself why our customer feedback is so positive.
You just got the call and you have the new job, now it’s time to move. So how in the world are you going to get your stuff 2,000 miles away? More importantly, how do you transport your car that far away? You need to find a great auto transport services. When looking for the right car carrier, you might find that auto transport reviews are a good way of finding out which ones you should do business with.
However, they still will give you a sentiment of how well they can do business. The main thing is to read more than one review from a satisfied customer. By reading multiple reviews, you can get more of a clear picture of how their standard of business is. A standard of business is a practice that they consistently live up to. Not just cases of extraordinary acts.
When car shipping, the most solid company will have mainly consistent reviews that are positive through a broad array of customers. Even the best will have some bad reviews, but the good will definitely outweigh the bad. You must be able to sift through the terrible ones from the quality ones.
This is such a time saver because you will be able to see what actually made the customers happy. Unbiased reviews from real customers are the way to go because of the wealth of information they provide from a first hand account.
This can save you a whole lot of time and headache when choosing the right auto carriers.
Viewing someone else’s’ personal experience can be a great way to find out which company to go with. Past reviews are not always a key to personal success with an auto shipper, but there are certain things you can look at in a company’s history with its customers and tell how well they’ll treat you and your vehicle. Depending on what you’re looking for, you’ll be better able to understand the capabilities of the auto shipper. When a previous customer shares their experience, it gives you more of an understanding of how they work, but each situation is different. Things that worked for the previous customer may not suffice for your predicament.
Of course on the company official website, the reviews will all be glowing and positive, but on neutral websites and watchdogs, there will be some people who didn’t have a positive experience. So negative experiences can help explain more about the philosophy of the company as well. You’ll be able to see if that experience was just an isolated circumstance that would’ve been dealt with better if another employee were involved. Obviously, your experience is unique and you should understand how those situations might affect your outcome.
When getting reviews you are in essence walking in the shoes of many car transport reviews customers at once.
So when looking at choosing a car carrier, the key is to live vicariously through past customers.
Frequently Asked Questions
Honest Answers to Your Car Shipping Questions
Yes, we always ask for your specific pickup and delivery addresses, if the carrier can get right to the addresses you provide, they will. If the addresses that you give us are not safely accessible for a Multi-car carrier, however, you will need to make arrangements with the driver to meet at a nearby location where the carrier can safely get in and out.
People do it all the time (rarely for free) but the official answer is no.
Not what you wanted to hear, we know, but that is the honest answer.
We are not licensed to broker the shipment of household goods and, likewise, no car carrier that operates in the USA is licensed to transport them from state to state either. Despite what you might be being told by other car shipping companies you may speak with.
Remember, at the end of the day we're all salespeople, and the true answer to this question is not a great selling point.
You will hear a lot of companies tell you that you can put up to 100 pounds of items in the trunk, but that is not entirely true. That fact is that items of that amount are fairly common and the department of transportation is probably not going to split hairs and fine the trucker over items of that amount, provided they are not over their weight limit. They could fine them, however, if they see a vehicle stuffed full of personal items so the car carrier will most likely try to negotiate something with you to cover themselves against any costs they could incur. It's not something we can build into your contract though.
We have a short and helpful video on this topic in our user videos.
Only in rare cases and car carriers will usually charge a premium to make it happen.
All dates given by car carriers are typically estimates and projections.
For this reason (and to keep your cost down) we ask that you build in some flexibility and give us the earliest possible date you would be WILLING to release the vehicle, even though it may not be your preferred date.
We'll put you in direct contact with your car carrier and the driver will also typically call you the afternoon or evening before your pick up and delivery (they won't just show up unannounced, and if they do we want to hear about it). However, car carriers are out on the road battling traffic, weather and any number of other factors that can and do throw them off of their pickup and delivery projections from time to time.
If the projected dates we give you come and you are unable to make contact with your carrier, please call our office immediately so that we may help resolve the situation.
The average transit time from pick up to delivery on any vehicle going coast to coast will average 7 to 10 days. From there you can figure your transit time based on how far your vehicle is traveling, i.e. from either coast to the Midwest might average 3-7 days.
Even better, we do not even ask for payment until we have you confirmed for pickup by a safe, reliable, fully insured, direct car carrier. If for any reason you do not ship your car with the carrier that we arrange for you, there is no fee.
The fees paid directly to the carrier however, (in most cases, their fees are not paid until your vehicle is delivered) are not directly controlled by us, so any requests for a refund of the carrier's portion would need to be addressed with the carrier directly.
Of course! And you are always backed by our Damage Free Guarantee policy.
Part of what you pay us for is to verify that the car carrier that we put you on is covered by the proper amount of insurance and that everything is up to date.
There is never any additional cost to you for this coverage, and their insurance is always primary.