There is no doubt that we all enjoy a good deal but when it comes to auto transport, cheaper isn’t always better. The fact is, it just isn’t cheap to ship a car. It costs a lot of money to load your vehicle on a giant truck, fuel that giant truck, and get your vehicle from point A to point B. Therefore, it’s important to keep in mind that while we all love to save a little money, a car shipping quote that sounds too good to be true probably is. The bottom line is this...you wouldn’t buy the cheapest car on the lot because you would assume there was something wrong with it so why choose the cheapest car shipping company? Auto transport is way too important to take a chance one because your vehicle is one of your biggest expenses and it's essential to your livelihood. In order to ensure you are working with a trusted and professional car shipping company, never base your decision on price alone.
Cheap Prices Usually Mean Hidden Fees and Surcharges
Some companies try to lure you in by lowballing their quote. In these situations, however, you aren’t seeing the additional handling fees and surcharges that are going to be tacked on to your bill at the end. If you get a few quotes and one is drastically cheaper than the others, this should be a red flag. There is probably a good reason why one company appears so much cheaper and it’s the fact that they are going to sneak in plenty of extra charges. If something seems peculiar, make sure you listen to your gut. Always ask plenty of questions concerning the price and ask the company to give you a final price that includes any additional fees and charges.
Cheap Prices Mean Less Customer Service
Some of these “cheaper” car shipping companies offer lower prices because they don’t actually have a customer service department. You are dealing directly with the carrier who is physically loading and hauling your car. This can present huge problems because who are you going to call when your car doesn’t arrive on time or when it arrives with damage? When you are dealing directly with the carrier, there is no guarantee that your car will arrive within the designated time frame and they oftentimes don’t offer transport coverage for your vehicle. This is a huge risk because your car might arrive damaged.
Cheap Prices Might Mean Scammers
It’s a sad reality but unfortunately, there are plenty of scammers out there who will try and trick you into paying a deposit for your vehicle transport. These scammers often require a deposit upfront and then they never pick up your vehicle. Unfortunately, once you have paid the deposit there is no way of getting your money back. One of the best ways to tell if the company you are working with is legitimate or not is by looking on their website for their six-digit MC Docket number. Every auto transport company is required to be registered by the Federal Motor Carrier Administration and this number is proof of the company’s registration. In addition to looking for this number, you should also research customer reviews. It’s worth it to pay a little more to guarantee you are working with a reputable company.
Remember when you are booking a car shipping company that price is just one of many factors that should go into your decision. The cheapest prices don’t necessarily mean you are getting the best deal. Shop around, do your research, and remember that you get what you pay for!
Frequently Asked Questions
Honest Answers to Your Car Shipping Questions
Yes, we always ask for your specific pickup and delivery addresses, if the carrier can get right to the addresses you provide, they will. If the addresses that you give us are not safely accessible for a Multi-car carrier, however, you will need to make arrangements with the driver to meet at a nearby location where the carrier can safely get in and out.
People do it all the time (rarely for free) but the official answer is no.
Not what you wanted to hear, we know, but that is the honest answer.
We are not licensed to broker the shipment of household goods and, likewise, no car carrier that operates in the USA is licensed to transport them from state to state either. Despite what you might be being told by other car shipping companies you may speak with.
Remember, at the end of the day we're all salespeople, and the true answer to this question is not a great selling point.
You will hear a lot of companies tell you that you can put up to 100 pounds of items in the trunk, but that is not entirely true. That fact is that items of that amount are fairly common and the department of transportation is probably not going to split hairs and fine the trucker over items of that amount, provided they are not over their weight limit. They could fine them, however, if they see a vehicle stuffed full of personal items so the car carrier will most likely try to negotiate something with you to cover themselves against any costs they could incur. It's not something we can build into your contract though.
We have a short and helpful video on this topic in our user videos.
Only in rare cases and car carriers will usually charge a premium to make it happen.
All dates given by car carriers are typically estimates and projections.
For this reason (and to keep your cost down) we ask that you build in some flexibility and give us the earliest possible date you would be WILLING to release the vehicle, even though it may not be your preferred date.
We'll put you in direct contact with your car carrier and the driver will also typically call you the afternoon or evening before your pick up and delivery (they won't just show up unannounced, and if they do we want to hear about it). However, car carriers are out on the road battling traffic, weather and any number of other factors that can and do throw them off of their pickup and delivery projections from time to time.
If the projected dates we give you come and you are unable to make contact with your carrier, please call our office immediately so that we may help resolve the situation.
The average transit time from pick up to delivery on any vehicle going coast to coast will average 7 to 10 days. From there you can figure your transit time based on how far your vehicle is traveling, i.e. from either coast to the Midwest might average 3-7 days.
Even better, we do not even ask for payment until we have you confirmed for pickup by a safe, reliable, fully insured, direct car carrier. If for any reason you do not ship your car with the carrier that we arrange for you, there is no fee.
The fees paid directly to the carrier however, (in most cases, their fees are not paid until your vehicle is delivered) are not directly controlled by us, so any requests for a refund of the carrier's portion would need to be addressed with the carrier directly.
Of course! And you are always backed by our Damage Free Guarantee policy.
Part of what you pay us for is to verify that the car carrier that we put you on is covered by the proper amount of insurance and that everything is up to date.
There is never any additional cost to you for this coverage, and their insurance is always primary.