Are you preparing to transport your vehicle but feeling a bit overwhelmed by the vast choice of transport brokers and carriers to choose from? We’ve got you covered! In this article, you’ll learn about the two most important things to look for when picking a car shipping company.
Every car transport broker wants your business—but which one is going to deliver your vehicle with your 100 percent satisfaction? One of the quickest ways you can find the right car transport company for you is by researching their experience with online reviews and testimonials. Consider the experience of past customers to be your peephole into the future. They’ve been there and can give you valuable insight into what your experience may be like. Sift through the reviews looking for keywords like ‘excellent service’, ‘quick response’ or ‘quote with no hidden fees.’ While you should take reviews with a grain of salt, paying attention to overall themes of trustworthy service and a fair price will lead you to the right company for your auto transport needs.
A Reputation You Can Count On
Searching for a car transport carrier can be a tedious task, which is why a car transport broker is such a powerful resource. Not only do they save you money in the long run, but the right one could also save you hours of time you’d spend researching each one. At Ship A Car Direct, we have examined over 7,000 carriers and eliminated over 80 percent that didn't make the cut. The end result? You get to choose the best, based on your specifications, not theirs.
A Guarantee to Back Their Claim
At Ship A Car Direct, you don’t just get an average customer experience—you get experience, dozens of customer reviews, and a superior guarantee that your vehicle will be in trustworthy care. Ship A Car Direct offers a unique Damage-Free Guarantee, door-to-door auto transport service and no upfront deposit. Why trust your car with anyone, when you can put it in the care of a company that will treat it as carefully as they’d treat their very own? Contact them today for a free quote!
Frequently Asked Questions
Honest Answers to Your Car Shipping Questions
Yes, we always ask for your specific pickup and delivery addresses, if the carrier can get right to the addresses you provide, they will. If the addresses that you give us are not safely accessible for a Multi-car carrier, however, you will need to make arrangements with the driver to meet at a nearby location where the carrier can safely get in and out.
People do it all the time (rarely for free) but the official answer is no.
Not what you wanted to hear, we know, but that is the honest answer.
We are not licensed to broker the shipment of household goods and, likewise, no car carrier that operates in the USA is licensed to transport them from state to state either. Despite what you might be being told by other car shipping companies you may speak with.
Remember, at the end of the day we're all salespeople, and the true answer to this question is not a great selling point.
You will hear a lot of companies tell you that you can put up to 100 pounds of items in the trunk, but that is not entirely true. That fact is that items of that amount are fairly common and the department of transportation is probably not going to split hairs and fine the trucker over items of that amount, provided they are not over their weight limit. They could fine them, however, if they see a vehicle stuffed full of personal items so the car carrier will most likely try to negotiate something with you to cover themselves against any costs they could incur. It's not something we can build into your contract though.
We have a short and helpful video on this topic in our user videos.
Only in rare cases and car carriers will usually charge a premium to make it happen.
All dates given by car carriers are typically estimates and projections.
For this reason (and to keep your cost down) we ask that you build in some flexibility and give us the earliest possible date you would be WILLING to release the vehicle, even though it may not be your preferred date.
We'll put you in direct contact with your car carrier and the driver will also typically call you the afternoon or evening before your pick up and delivery (they won't just show up unannounced, and if they do we want to hear about it). However, car carriers are out on the road battling traffic, weather and any number of other factors that can and do throw them off of their pickup and delivery projections from time to time.
If the projected dates we give you come and you are unable to make contact with your carrier, please call our office immediately so that we may help resolve the situation.
The average transit time from pick up to delivery on any vehicle going coast to coast will average 7 to 10 days. From there you can figure your transit time based on how far your vehicle is traveling, i.e. from either coast to the Midwest might average 3-7 days.
Even better, we do not even ask for payment until we have you confirmed for pickup by a safe, reliable, fully insured, direct car carrier. If for any reason you do not ship your car with the carrier that we arrange for you, there is no fee.
The fees paid directly to the carrier however, (in most cases, their fees are not paid until your vehicle is delivered) are not directly controlled by us, so any requests for a refund of the carrier's portion would need to be addressed with the carrier directly.
Of course! And you are always backed by our Damage Free Guarantee policy.
Part of what you pay us for is to verify that the car carrier that we put you on is covered by the proper amount of insurance and that everything is up to date.
There is never any additional cost to you for this coverage, and their insurance is always primary.