Reviews are one of the quickest ways to discover the heart and soul of a car shipping company. With dozens of choices out there, it can be overwhelming to decide on the right one. Your challenge isn’t a lack of choice—it’s choosing the right one for your needs. Here, we’ll uncover your ‘secret weapon’ and a shortcut to finding the perfect one for you.
Online Reviews—Your Shortcut to Finding the Right Company!
You have the same need as everyone else when choosing a car shipping company: getting your vehicle safely from point A (your drop off location) to point B (your delivery destination). What about your other needs? When reading reviews, you should also look for other factors that will contribute to a great overall experience. Look for a company that places value on the following:
- A quick response to your questions;
- A free quote;
- Helpful service;
- Friendly and efficient service;
- Professionalism throughout every step, including informative professionals that are eager to help you make the right decision;
- A company that offers a schedule that meets your needs (instead of feeling like you need to meet theirs!)
Benefits an Online Review Offers New Customers
An established car shipping company may have hundreds of reviews to read through, so in order to save yourself some time, it’s helpful to know what you’re looking for in a car shipping company. Make a mental list of the top 3-5 attributes you need.
Are you looking for a quick and easy user experience?
Do you need a knowledgeable point-of-contact who will have the time to take all of your questions over the phone?
Do you want a no-obligation free quote?
Are you concerned about possible damage being done to your vehicle and looking for a damage-free guarantee? When you already have a list of non-negotiable requirements, it becomes easier to find a company that will meet those needs.
Positive Reviews For a Positive Car Shipping Experience
At Ship A Car Direct, we don’t just get your vehicle from point A to point B. We treat it with the same amount of care and quality as if it was our own. Part of what makes us stand out from all the other car shipping brokers out there is we do the ‘weeding’ of inadequate carriers (all 7,500 of them) so you don’t have to. Our free user videos will answer all of your most pressing questions, and we’re there standing by for anything else that comes up. But don’t take our word for it. Just read through our dozens of satisfied customer reviews and see for yourself!
Frequently Asked Questions
Honest Answers to Your Car Shipping Questions
Yes, we always ask for your specific pickup and delivery addresses, if the carrier can get right to the addresses you provide, they will. If the addresses that you give us are not safely accessible for a Multi-car carrier, however, you will need to make arrangements with the driver to meet at a nearby location where the carrier can safely get in and out.
People do it all the time (rarely for free) but the official answer is no.
Not what you wanted to hear, we know, but that is the honest answer.
We are not licensed to broker the shipment of household goods and, likewise, no car carrier that operates in the USA is licensed to transport them from state to state either. Despite what you might be being told by other car shipping companies you may speak with.
Remember, at the end of the day we're all salespeople, and the true answer to this question is not a great selling point.
You will hear a lot of companies tell you that you can put up to 100 pounds of items in the trunk, but that is not entirely true. That fact is that items of that amount are fairly common and the department of transportation is probably not going to split hairs and fine the trucker over items of that amount, provided they are not over their weight limit. They could fine them, however, if they see a vehicle stuffed full of personal items so the car carrier will most likely try to negotiate something with you to cover themselves against any costs they could incur. It's not something we can build into your contract though.
We have a short and helpful video on this topic in our user videos.
Only in rare cases and car carriers will usually charge a premium to make it happen.
All dates given by car carriers are typically estimates and projections.
For this reason (and to keep your cost down) we ask that you build in some flexibility and give us the earliest possible date you would be WILLING to release the vehicle, even though it may not be your preferred date.
We'll put you in direct contact with your car carrier and the driver will also typically call you the afternoon or evening before your pick up and delivery (they won't just show up unannounced, and if they do we want to hear about it). However, car carriers are out on the road battling traffic, weather and any number of other factors that can and do throw them off of their pickup and delivery projections from time to time.
If the projected dates we give you come and you are unable to make contact with your carrier, please call our office immediately so that we may help resolve the situation.
The average transit time from pick up to delivery on any vehicle going coast to coast will average 7 to 10 days. From there you can figure your transit time based on how far your vehicle is traveling, i.e. from either coast to the Midwest might average 3-7 days.
Even better, we do not even ask for payment until we have you confirmed for pickup by a safe, reliable, fully insured, direct car carrier. If for any reason you do not ship your car with the carrier that we arrange for you, there is no fee.
The fees paid directly to the carrier however, (in most cases, their fees are not paid until your vehicle is delivered) are not directly controlled by us, so any requests for a refund of the carrier's portion would need to be addressed with the carrier directly.
Of course! And you are always backed by our Damage Free Guarantee policy.
Part of what you pay us for is to verify that the car carrier that we put you on is covered by the proper amount of insurance and that everything is up to date.
There is never any additional cost to you for this coverage, and their insurance is always primary.
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