We know you want to pack your car before shipping it. Everyone planning to ship a car across country full of stuff assumes it would be an easy way to save costs on moving. Unfortunately, we can’t recommend loading your car with stuff before shipping it on an open carrier. We occasionally receive pictures from our drivers of what customers want to include during their transport. Don’t be like these folks. It will actually cost you more in the long run: in funds, in drama, and/or delays.
Your car shipping quote is priced for an empty vehicle. As we mentioned in a previous blog post, the weight of a vehicle effects how much gas is required to transport it. Even if you only want to include a few bulky items, it adds up. If every vehicle on the auto hauler has a few items, the total weight load is significantly increased throughout the transport. A driver may be willing to transport your vehicle with some items in it for an additional fee, but we can’t negotiate or guarantee the charge in advance for you.
But let’s be practical, leaving items in the car may increase the risk of theft. When your car is on the open carrier, anything visible in your vehicle is visible to every vehicle the truck passes. While your vehicle is insured during transport, items left in the vehicle are not covered. You may be willing to risk theft, but your driver may not want to take the gamble on your behalf - and he’d be most affected by any incident.
Most importantly, though, your driver has to be able to load your car safely on and off the hauler. When a car is packed, luggage obstructs his view. If the truck arrives to the pick-up location and finds your car packed to the ceiling, your driver will ask you to remove items or he will have to refuse to load your vehicle. (And even if he doesn’t load your vehicle, he is entitled to compensation for making the trip to your location.)
It’s less hassle to leave your vehicle empty of belongings. Leaving stuff in your car may accrue additional surcharges, or it may invite theft, or it may cause your driver to refuse your load. If you have any follow-up questions about leaving stuff in your car for car shipping, give us a call: 866-221-1664.
Frequently Asked Questions
Honest Answers to Your Car Shipping Questions
Yes, we always ask for your specific pickup and delivery addresses, if the carrier can get right to the addresses you provide, they will. If the addresses that you give us are not safely accessible for a Multi-car carrier, however, you will need to make arrangements with the driver to meet at a nearby location where the carrier can safely get in and out.
People do it all the time (rarely for free) but the official answer is no.
Not what you wanted to hear, we know, but that is the honest answer.
We are not licensed to broker the shipment of household goods and, likewise, no car carrier that operates in the USA is licensed to transport them from state to state either. Despite what you might be being told by other car shipping companies you may speak with.
Remember, at the end of the day we're all salespeople, and the true answer to this question is not a great selling point.
You will hear a lot of companies tell you that you can put up to 100 pounds of items in the trunk, but that is not entirely true. That fact is that items of that amount are fairly common and the department of transportation is probably not going to split hairs and fine the trucker over items of that amount, provided they are not over their weight limit. They could fine them, however, if they see a vehicle stuffed full of personal items so the car carrier will most likely try to negotiate something with you to cover themselves against any costs they could incur. It's not something we can build into your contract though.
We have a short and helpful video on this topic in our user videos.
Only in rare cases and car carriers will usually charge a premium to make it happen.
All dates given by car carriers are typically estimates and projections.
For this reason (and to keep your cost down) we ask that you build in some flexibility and give us the earliest possible date you would be WILLING to release the vehicle, even though it may not be your preferred date.
We'll put you in direct contact with your car carrier and the driver will also typically call you the afternoon or evening before your pick up and delivery (they won't just show up unannounced, and if they do we want to hear about it). However, car carriers are out on the road battling traffic, weather and any number of other factors that can and do throw them off of their pickup and delivery projections from time to time.
If the projected dates we give you come and you are unable to make contact with your carrier, please call our office immediately so that we may help resolve the situation.
The average transit time from pick up to delivery on any vehicle going coast to coast will average 7 to 10 days. From there you can figure your transit time based on how far your vehicle is traveling, i.e. from either coast to the Midwest might average 3-7 days.
Even better, we do not even ask for payment until we have you confirmed for pickup by a safe, reliable, fully insured, direct car carrier. If for any reason you do not ship your car with the carrier that we arrange for you, there is no fee.
The fees paid directly to the carrier however, (in most cases, their fees are not paid until your vehicle is delivered) are not directly controlled by us, so any requests for a refund of the carrier's portion would need to be addressed with the carrier directly.
Of course! And you are always backed by our Damage Free Guarantee policy.
Part of what you pay us for is to verify that the car carrier that we put you on is covered by the proper amount of insurance and that everything is up to date.
There is never any additional cost to you for this coverage, and their insurance is always primary.
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