Vehicle transport services are the best way to get your vehicle to its final destination. When you need your vehicle shipped across the state or to another country, you need to rely on a company you can trust. If you are not familiar with vehicle transport services and how they work, you may have some questions or concerns. This is not unusual if you are seeking service for the first time. You should always be cautious about hiring a company you are not familiar with. Your vehicle is your second biggest investment, or it might be your first. Even if it isn't, you still want your vehicle protected at all times.
Experience means a lot in any industry. For instance, if you need your air conditioning repaired, you would call a HVAC provider, and if you need your engine tuned, you would take your car to a licensed mechanic. The same rule applies when you need your vehicle picked up and delivered to another location. Not every company has earned a 5 star rating for quality, service and satisfaction. The Better Business Bureau keeps an accurate record of all the companies that are registered in their system. Vehicle shipping companies earn their ratings from customer's feedback.
Happy customers give great ratings, and Safe-Direct Car Shipping has ranked number one among customers, by receiving a high satisfaction ratings. Reviews tell the story of how well a service provider stands behind their service or product. The higher the rating the more highly recommended companies come. Shipping a vehicle across country requires organizational skills, industrial experience, and unprecedented knowledge of vehicle transporting laws. Each country is different in terms of how their import and export services work. It is not difficult for vehicles to get stuck in state technicalities and red tape bureaucracy, when inexperienced companies take on tasks they are not qualified to handle.
You can eliminate this type of worry, and enjoy a peace of mind. Hiring a referral service to direct you to the best vehicle transporters in your area saves you time and money. Let professional vehicle transport referral services find the best fit, at the right prices. When customers speak, everyone listens. Past customer experience is the basis for building future customer relationships. Choosing a company that is dependable and reliable is not a decision to take lightly. Our vehicle transport services offer you the worry free service you need and deserve.
Frequently Asked Questions
Honest Answers to Your Car Shipping Questions
Yes, we always ask for your specific pickup and delivery addresses, if the carrier can get right to the addresses you provide, they will. If the addresses that you give us are not safely accessible for a Multi-car carrier, however, you will need to make arrangements with the driver to meet at a nearby location where the carrier can safely get in and out.
People do it all the time (rarely for free) but the official answer is no.
Not what you wanted to hear, we know, but that is the honest answer.
We are not licensed to broker the shipment of household goods and, likewise, no car carrier that operates in the USA is licensed to transport them from state to state either. Despite what you might be being told by other car shipping companies you may speak with.
Remember, at the end of the day we're all salespeople, and the true answer to this question is not a great selling point.
You will hear a lot of companies tell you that you can put up to 100 pounds of items in the trunk, but that is not entirely true. That fact is that items of that amount are fairly common and the department of transportation is probably not going to split hairs and fine the trucker over items of that amount, provided they are not over their weight limit. They could fine them, however, if they see a vehicle stuffed full of personal items so the car carrier will most likely try to negotiate something with you to cover themselves against any costs they could incur. It's not something we can build into your contract though.
We have a short and helpful video on this topic in our user videos.
Only in rare cases and car carriers will usually charge a premium to make it happen.
All dates given by car carriers are typically estimates and projections.
For this reason (and to keep your cost down) we ask that you build in some flexibility and give us the earliest possible date you would be WILLING to release the vehicle, even though it may not be your preferred date.
We'll put you in direct contact with your car carrier and the driver will also typically call you the afternoon or evening before your pick up and delivery (they won't just show up unannounced, and if they do we want to hear about it). However, car carriers are out on the road battling traffic, weather and any number of other factors that can and do throw them off of their pickup and delivery projections from time to time.
If the projected dates we give you come and you are unable to make contact with your carrier, please call our office immediately so that we may help resolve the situation.
The average transit time from pick up to delivery on any vehicle going coast to coast will average 7 to 10 days. From there you can figure your transit time based on how far your vehicle is traveling, i.e. from either coast to the Midwest might average 3-7 days.
Even better, we do not even ask for payment until we have you confirmed for pickup by a safe, reliable, fully insured, direct car carrier. If for any reason you do not ship your car with the carrier that we arrange for you, there is no fee.
The fees paid directly to the carrier however, (in most cases, their fees are not paid until your vehicle is delivered) are not directly controlled by us, so any requests for a refund of the carrier's portion would need to be addressed with the carrier directly.
Of course! And you are always backed by our Damage Free Guarantee policy.
Part of what you pay us for is to verify that the car carrier that we put you on is covered by the proper amount of insurance and that everything is up to date.
There is never any additional cost to you for this coverage, and their insurance is always primary.