Perhaps you are relocating for work, going back to college, moving overseas, or you found a great deal on a vehicle across the country. There are countless reasons why people look to auto transport companies to ship their cars quickly and safely. For many first-time users of auto transport, the process can seem complex. However, the process isn’t as complicated as you might think. When you work with a reputable auto transport company, you can rest assured that your vehicle will arrive safely to its destination with little hassle for the owner. Here is a little more information about how the shipping process works.
Schedule Your Auto Transport
Once you have selected an auto transport company, it’s time to book your transport. You will select a date and a location for your vehicle to be transported and you will work with the company to book this date. They will arrange for a driver to schedule a pick-up and delivery date for your vehicle You can work with your transporter to either bring your vehicle to a car terminal or have the transporter pick up the vehicle from your home or business.
Transporting the Vehicle
There are various methods for transporting a vehicle depending on the distance and location of the transport. Vehicles can be shipped by truck, boat, or plane. The most common way to move the vehicle is on a double-decker auto carrier. These trucks are specifically designed to transport multiple vehicles safely at the same time. Your vehicle will be loaded onto one of these carriers and driven to the new location. In the case of international or overseas shipping, your vehicle would be loaded onto a cargo ship and delivered to your new location. Ocean freight transport will be loaded into a container and shipped so that it is less exposed to the outdoor elements.
You can work with your transport company to decide on a delivery option. Some companies provide door-to-door delivery while others have a terminal-to-terminal delivery. The location of your vehicle’s delivery will depend on your specific situation. You can speak to the transport company to find a way to accommodate your specific requirements.
Frequently Asked Questions
Honest Answers to Your Car Shipping Questions
Yes, we always ask for your specific pickup and delivery addresses, if the carrier can get right to the addresses you provide, they will. If the addresses that you give us are not safely accessible for a Multi-car carrier, however, you will need to make arrangements with the driver to meet at a nearby location where the carrier can safely get in and out.
People do it all the time (rarely for free) but the official answer is no.
Not what you wanted to hear, we know, but that is the honest answer.
We are not licensed to broker the shipment of household goods and, likewise, no car carrier that operates in the USA is licensed to transport them from state to state either. Despite what you might be being told by other car shipping companies you may speak with.
Remember, at the end of the day we're all salespeople, and the true answer to this question is not a great selling point.
You will hear a lot of companies tell you that you can put up to 100 pounds of items in the trunk, but that is not entirely true. That fact is that items of that amount are fairly common and the department of transportation is probably not going to split hairs and fine the trucker over items of that amount, provided they are not over their weight limit. They could fine them, however, if they see a vehicle stuffed full of personal items so the car carrier will most likely try to negotiate something with you to cover themselves against any costs they could incur. It's not something we can build into your contract though.
We have a short and helpful video on this topic in our user videos.
Only in rare cases and car carriers will usually charge a premium to make it happen.
All dates given by car carriers are typically estimates and projections.
For this reason (and to keep your cost down) we ask that you build in some flexibility and give us the earliest possible date you would be WILLING to release the vehicle, even though it may not be your preferred date.
We'll put you in direct contact with your car carrier and the driver will also typically call you the afternoon or evening before your pick up and delivery (they won't just show up unannounced, and if they do we want to hear about it). However, car carriers are out on the road battling traffic, weather and any number of other factors that can and do throw them off of their pickup and delivery projections from time to time.
If the projected dates we give you come and you are unable to make contact with your carrier, please call our office immediately so that we may help resolve the situation.
The average transit time from pick up to delivery on any vehicle going coast to coast will average 7 to 10 days. From there you can figure your transit time based on how far your vehicle is traveling, i.e. from either coast to the Midwest might average 3-7 days.
Even better, we do not even ask for payment until we have you confirmed for pickup by a safe, reliable, fully insured, direct car carrier. If for any reason you do not ship your car with the carrier that we arrange for you, there is no fee.
The fees paid directly to the carrier however, (in most cases, their fees are not paid until your vehicle is delivered) are not directly controlled by us, so any requests for a refund of the carrier's portion would need to be addressed with the carrier directly.
Of course! And you are always backed by our Damage Free Guarantee policy.
Part of what you pay us for is to verify that the car carrier that we put you on is covered by the proper amount of insurance and that everything is up to date.
There is never any additional cost to you for this coverage, and their insurance is always primary.
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