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How to Find the Right Company to Ship Your Car

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Home  |  Car Transport   |   How to Find the Right Company to Ship Your Car

Are you overwhelmed by the amount of car shipping companies available, and want to find one with the experience and expertise to handle your vehicle long distance?  Whether you're moving long distance, buying a vehicle remotely, or selling a vehicle to a buyer who's located a long distance away, you need to find a car shipper you can rely on to ship your car in a timely matter without causing any damage to the vehicle en route. Consider this article your how-to guide for all car shipping information—so you make the perfect choice, with peace of mind along the way!

5 Techniques For Choosing A High-Quality Car Shipper

The following are five important tips to keep in mind when you're looking for a company to ship your vehicle:

  • Do your research. Having a car shipped is typically a big investment that costs—but it doesn’t have to cost you an arm and leg. Research multiple companies to see how long they've been doing business, how good their customer service is, what services they provide, and what awards they’ve received.  Be aware that car shipping is a fairly unregulated industry. This means that you need to put the research in to get the service that you need.
  • Look up reviews online. What do past customers have to say about delivery? Overall quality? Customer service? Any company that's been doing business in car shipping will eventually accumulate some reviews online. Avoid working with any company that doesn’t have customers vouching for their expertise and commitment to quality.
  • Be aware of the company's insurance provider is. A vehicle shipper needs insurance to compensate clients in the event of an accident. This is one of the most important assets a vehicle shipper needs to have available to it. You should be aware of what insurance coverage your car shipper has before you sign on with them for a vehicle shipment.
  • Ask about your scheduling options. If you need to have a vehicle shipped, you're may have a tight deadline you’re working with. The right car shipping company will be able to accommodate your needs—as opposed to you feeling like you need to accommodate theirs. Ask shippers how quickly they can deliver your vehicle and how much notice they need to schedule your vehicle for shipping.
  • Don’t necessarily go with the lowest price. As with anything else, you get what you pay for—so, don’t be tempted to opt for the lowest car shipping quote. Factor in everything: testimonials, years of experience, and reputation. The right shipping company will be able to offer you these important aspects-as well as a fair price.

At Ship A Car Direct, we guarantee high-quality care and service every step of the way. You will receive door-to-door service, and we don’t even ask for payment until your vehicle is assigned for pickup (unlike many other companies that require payment up front). Contact us today for a free car shipping quote and schedule your pick-up online.

Frequently Asked Questions

Honest Answers to Your Car Shipping Questions

Yes, we always ask for your specific pickup and delivery addresses, if the carrier can get right to the addresses you provide, they will. If the addresses that you give us are not safely accessible for a Multi-car carrier, however, you will need to make arrangements with the driver to meet at a nearby location where the carrier can safely get in and out.

People do it all the time (rarely for free) but the official answer is no.

Not what you wanted to hear, we know, but that is the honest answer.

We are not licensed to broker the shipment of household goods and, likewise, no car carrier that operates in the USA is licensed to transport them from state to state either. Despite what you might be being told by other car shipping companies you may speak with.

Remember, at the end of the day we're all salespeople, and the true answer to this question is not a great selling point.

You will hear a lot of companies tell you that you can put up to 100 pounds of items in the trunk, but that is not entirely true. That fact is that items of that amount are fairly common and the department of transportation is probably not going to split hairs and fine the trucker over items of that amount, provided they are not over their weight limit. They could fine them, however, if they see a vehicle stuffed full of personal items so the car carrier will most likely try to negotiate something with you to cover themselves against any costs they could incur. It's not something we can build into your contract though.

We have a short and helpful video on this topic in our user videos.

Only in rare cases and car carriers will usually charge a premium to make it happen.

All dates given by car carriers are typically estimates and projections.

For this reason (and to keep your cost down) we ask that you build in some flexibility and give us the earliest possible date you would be WILLING to release the vehicle, even though it may not be your preferred date.

We'll put you in direct contact with your car carrier and the driver will also typically call you the afternoon or evening before your pick up and delivery (they won't just show up unannounced, and if they do we want to hear about it). However, car carriers are out on the road battling traffic, weather and any number of other factors that can and do throw them off of their pickup and delivery projections from time to time.

If the projected dates we give you come and you are unable to make contact with your carrier, please call our office immediately so that we may help resolve the situation.

The average transit time from pick up to delivery on any vehicle going coast to coast will average 7 to 10 days. From there you can figure your transit time based on how far your vehicle is traveling, i.e. from either coast to the Midwest might average 3-7 days.

Yes!

Even better, we do not even ask for payment until we have you confirmed for pickup by a safe, reliable, fully insured, direct car carrier. If for any reason you do not ship your car with the carrier that we arrange for you, there is no fee.

The fees paid directly to the carrier however, (in most cases, their fees are not paid until your vehicle is delivered) are not directly controlled by us, so any requests for a refund of the carrier's portion would need to be addressed with the carrier directly.

Of course! And you are always backed by our Damage Free Guarantee policy.

Part of what you pay us for is to verify that the car carrier that we put you on is covered by the proper amount of insurance and that everything is up to date.

There is never any additional cost to you for this coverage, and their insurance is always primary.

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