Are you handing your car over to a car shipping company but aren’t sure what you need to do to minimize the typical risks that come with auto transport? Our quick and informative guide will teach you the common problems that can occur, and a streamlined solution!
You’re on a Tight Deadline
If you need to have a vehicle shipped, you may have a tight deadline you’re working with. The right car shipping company will be able to accommodate your needs—as opposed to you feeling like you need to accommodate theirs. Being as flexible as you can is key. Ask shippers how quickly they can deliver your vehicle and how much notice they need to schedule your vehicle for shipping so you can plan according.
The ‘Poor Communication Pitfall’
Knowing everything up front – from their toll-free number to their pricing – is essential for a great shipping experience. Make it a point to remain in good communication so you’re clear about the process. On the same token, if they’re not available for you to communicate with, find another carrier that will be.
How Do You Avoid These Common Problems?
The first, and most important step, is to find a good shipping company that can get your car safely from one location to another. Before you settle on one shipper, check reviews, shop around, get detailed quotes, and determine what services come with the quoted cost. You should also make sure that the chosen shipping company services the destination you have in mind. Then you can make an informed decision on the best choice for shipping your car.
No Less Than the Best
At Ship A Car Direct, we pride ourselves on taking care of our customer’s vehicles with as much care as we would with our own. Whether you have a classic or vintage vehicle, we’ve got the perfect transport option and carrier for your unique needs! Contact us today and learn about our damage-free guarantee!
Frequently Asked Questions
Honest Answers to Your Car Shipping Questions
Yes, we always ask for your specific pickup and delivery addresses, if the carrier can get right to the addresses you provide, they will. If the addresses that you give us are not safely accessible for a Multi-car carrier, however, you will need to make arrangements with the driver to meet at a nearby location where the carrier can safely get in and out.
People do it all the time (rarely for free) but the official answer is no.
Not what you wanted to hear, we know, but that is the honest answer.
We are not licensed to broker the shipment of household goods and, likewise, no car carrier that operates in the USA is licensed to transport them from state to state either. Despite what you might be being told by other car shipping companies you may speak with.
Remember, at the end of the day we're all salespeople, and the true answer to this question is not a great selling point.
You will hear a lot of companies tell you that you can put up to 100 pounds of items in the trunk, but that is not entirely true. That fact is that items of that amount are fairly common and the department of transportation is probably not going to split hairs and fine the trucker over items of that amount, provided they are not over their weight limit. They could fine them, however, if they see a vehicle stuffed full of personal items so the car carrier will most likely try to negotiate something with you to cover themselves against any costs they could incur. It's not something we can build into your contract though.
We have a short and helpful video on this topic in our user videos.
Only in rare cases and car carriers will usually charge a premium to make it happen.
All dates given by car carriers are typically estimates and projections.
For this reason (and to keep your cost down) we ask that you build in some flexibility and give us the earliest possible date you would be WILLING to release the vehicle, even though it may not be your preferred date.
We'll put you in direct contact with your car carrier and the driver will also typically call you the afternoon or evening before your pick up and delivery (they won't just show up unannounced, and if they do we want to hear about it). However, car carriers are out on the road battling traffic, weather and any number of other factors that can and do throw them off of their pickup and delivery projections from time to time.
If the projected dates we give you come and you are unable to make contact with your carrier, please call our office immediately so that we may help resolve the situation.
The average transit time from pick up to delivery on any vehicle going coast to coast will average 7 to 10 days. From there you can figure your transit time based on how far your vehicle is traveling, i.e. from either coast to the Midwest might average 3-7 days.
Even better, we do not even ask for payment until we have you confirmed for pickup by a safe, reliable, fully insured, direct car carrier. If for any reason you do not ship your car with the carrier that we arrange for you, there is no fee.
The fees paid directly to the carrier however, (in most cases, their fees are not paid until your vehicle is delivered) are not directly controlled by us, so any requests for a refund of the carrier's portion would need to be addressed with the carrier directly.
Of course! And you are always backed by our Damage Free Guarantee policy.
Part of what you pay us for is to verify that the car carrier that we put you on is covered by the proper amount of insurance and that everything is up to date.
There is never any additional cost to you for this coverage, and their insurance is always primary.