The novel coronavirus pandemic has brought much of the world to a halt, but that hasn’t stopped people from purchasing new cars or even moving to a new state. This has left many people in need of transporting their vehicle from one destination to another. Luckily, the Department of Homeland Security has designated transportation as an essential industry, meaning that auto transport carriers are still permitted to haul vehicles all over the country. Although COVID restrictions will not affect your ability to ship anything, you might be worried about the safety of yourself and others if you choose to use an auto transport company. The good news is that there are safety protocols in place to protect both customers and auto carriers during this time. You will even find that auto shipment allows you to get your car to its destination without additional risk amidst COVID. Here are a few reasons why you should consider using a car transport service during this time.
It is safer than driving
Perhaps you plan to purchase a car in another state or you have decided to shelter in place in your vacation home and you need your personal vehicle on hand. Whatever the reason, you may have found yourself considering auto shipment. There is no doubt that car transport services are the safest way to get your vehicle. You can arrange to have your vehicle delivered directly to your doorstep without you having to travel across the country to get it. This will prevent the need for you to fly or stay in hotels during this pandemic.
It requires no physical contact
The auto transport industry is taking the COVID crisis seriously and has put protocols in place to ensure the safest experience for customers. You can make all of your shipping arrangements online or over the phone and you can arrange for door-to-door delivery which cuts out the need for any physical contact with a transporter.
It is more affordable at this time
Due to the decrease in demand, you will find that auto transport prices have fallen at the moment. That means now is the perfect time to take advantage of lower prices and safer practices to leverage a great price on car transport service.
What to do if you have to interact with an auto transport carrier during COVID
It is perfectly safe to ship a car during coronavirus, even if you are not using contactless delivery services. The important thing is to remember that you should take the same safety precautions as you would in any other situation. If you are planning to drop off or pick up your vehicle at a terminal, be sure to wear protective face coverings over your mouth and nose to reduce risk of infection. You should also wear disposable gloves and maintain a distance of six feet from the other person at all times. If possible, arrange payment online and be sure to wash your hands after meeting with the auto transport carrier. Upon delivery of your vehicle, be sure to wipe the interior with disinfectant wipes or any other areas that the carrier may have touched.
Overall, there should be very little effect on the car shipping process as a result of COVID. All drivers are expected to follow CDC guidelines regarding facial coverings and there are plenty of ways to minimize contact with your transport carrier. Any reputable auto shipping company will be doing everything they can to provide a safe and secure auto shipping experience in order to continue meeting the needs of their customers.
Frequently Asked Questions
Honest Answers to Your Car Shipping Questions
Yes, we always ask for your specific pickup and delivery addresses, if the carrier can get right to the addresses you provide, they will. If the addresses that you give us are not safely accessible for a Multi-car carrier, however, you will need to make arrangements with the driver to meet at a nearby location where the carrier can safely get in and out.
People do it all the time (rarely for free) but the official answer is no.
Not what you wanted to hear, we know, but that is the honest answer.
We are not licensed to broker the shipment of household goods and, likewise, no car carrier that operates in the USA is licensed to transport them from state to state either. Despite what you might be being told by other car shipping companies you may speak with.
Remember, at the end of the day we're all salespeople, and the true answer to this question is not a great selling point.
You will hear a lot of companies tell you that you can put up to 100 pounds of items in the trunk, but that is not entirely true. That fact is that items of that amount are fairly common and the department of transportation is probably not going to split hairs and fine the trucker over items of that amount, provided they are not over their weight limit. They could fine them, however, if they see a vehicle stuffed full of personal items so the car carrier will most likely try to negotiate something with you to cover themselves against any costs they could incur. It's not something we can build into your contract though.
We have a short and helpful video on this topic in our user videos.
Only in rare cases and car carriers will usually charge a premium to make it happen.
All dates given by car carriers are typically estimates and projections.
For this reason (and to keep your cost down) we ask that you build in some flexibility and give us the earliest possible date you would be WILLING to release the vehicle, even though it may not be your preferred date.
We'll put you in direct contact with your car carrier and the driver will also typically call you the afternoon or evening before your pick up and delivery (they won't just show up unannounced, and if they do we want to hear about it). However, car carriers are out on the road battling traffic, weather and any number of other factors that can and do throw them off of their pickup and delivery projections from time to time.
If the projected dates we give you come and you are unable to make contact with your carrier, please call our office immediately so that we may help resolve the situation.
The average transit time from pick up to delivery on any vehicle going coast to coast will average 7 to 10 days. From there you can figure your transit time based on how far your vehicle is traveling, i.e. from either coast to the Midwest might average 3-7 days.
Even better, we do not even ask for payment until we have you confirmed for pickup by a safe, reliable, fully insured, direct car carrier. If for any reason you do not ship your car with the carrier that we arrange for you, there is no fee.
The fees paid directly to the carrier however, (in most cases, their fees are not paid until your vehicle is delivered) are not directly controlled by us, so any requests for a refund of the carrier's portion would need to be addressed with the carrier directly.
Of course! And you are always backed by our Damage Free Guarantee policy.
Part of what you pay us for is to verify that the car carrier that we put you on is covered by the proper amount of insurance and that everything is up to date.
There is never any additional cost to you for this coverage, and their insurance is always primary.